How we collect, use and share your information, in plain English.
This Privacy Policy explains how [Company legal name] ("RV Showroom Online," "we," "us") collects, uses, discloses and protects personal information when you use RVShowroomOnline.com (the "Site"). It applies to visitors in every U.S. state. Section 9 adds details for residents of states with consumer privacy laws, including California.
| What we collect | Why | Who receives it | How long we keep it |
|---|---|---|---|
| Identifiers: name, email, phone, ZIP | Deliver your request to the dealer; respond to you; prevent fraud | The dealer that listed the RV; our service providers | [e.g. 24 months] after your last request |
| Commercial information: RV you asked about, message, trade-in details (year, make, model, mileage, condition, payoff if you choose to give it), quiz answers | Same as above | The listing dealer; service providers | [e.g. 24 months] |
| Internet activity: IP address, browser, pages viewed, timestamps | Security, debugging, measuring the Site | Hosting/security providers [and analytics providers, if used] | [e.g. 13 months] |
| Consent records: whether you agreed to calls/texts, the wording shown, date and time | Proving and honoring your choices | The listing dealer; service providers | [e.g. 5 years after consent ends] |
We do not collect Social Security numbers, driver's license numbers, credit applications, bank or card numbers, or precise geolocation. Please do not enter them in a message. We do not knowingly collect "sensitive" personal information as defined by state law. [Confirm with counsel if any financing or credit features are added.]
RV Showroom Online is an online marketplace that displays RVs listed by independent dealerships. We do not own or sell the RVs, and we are not a lender. The Site is operated by [Company legal name], [Street address], [City], Ohio [ZIP].
We do not use your information for automated decisions that have legal or similarly significant effects on you. [If we later send our own marketing emails, each will identify us, include our postal address and have a working unsubscribe link, as the CAN-SPAM Act requires. We will not send marketing texts without your separate express written consent.]
We do not sell personal information to data brokers. We do not share it with lenders, warranty or insurance companies, or advertisers. Sponsored placements on the Site, if any, are labeled "Sponsored" and do not receive your information unless you contact that sponsor yourself. [Confirm before launch.]
Submitting a request lets the dealer reply to that request. Separately, you may choose to tick a box agreeing that the dealer may call or text you, including with automated technology. That consent is optional and is not a condition of buying anything. You can withdraw it at any time by replying STOP to a text, telling the caller, or contacting the dealer. Message and data rates may apply. You can also contact us to have us tell the dealer.
The Site uses browser local storage only for features you use (saved RVs, compare, payment settings). [List any analytics, advertising pixels, session replay or chat tools here, with their purpose, before launch. If any are used for targeted advertising, they must respect the opt-out in Section 9.]
Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a request to opt out of the sale or sharing of your personal information and of targeted advertising for that browser, and, if we know who you are, for your account or request records too. You do not need to do anything else.
We use reasonable administrative, technical and physical safeguards, such as encryption in transit (HTTPS), limited access and secure hosting. No website is perfectly secure. We keep information only for the periods in Section 1, then delete or de-identify it. If a breach affects your personal information, we will notify you as required by law.
Depending on where you live, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, you may have the right to:
Some state laws may treat sending your request to a dealer that pays us as a "sale." [Counsel to confirm.] You can opt out at any time. If you opt out, we will not send your information to dealers except when you specifically ask us to contact a particular dealer, which is a disclosure you direct. To opt out, email [privacy contact email] with the subject "Do Not Sell or Share," or enable Global Privacy Control in your browser. [Web form to be added.]
How to make a request: email [privacy contact email] or call [toll-free number, if required]. We will verify your request by matching information you give us to what we hold, and respond within 45 days (we may extend once as the law allows). You may use an authorized agent; we may ask for proof of authorization. If we deny your request, you can appeal by replying to our decision; if the appeal is denied, you may contact your state attorney general.
California residents: in the past 12 months we collected the categories in Section 1 from you directly and from your device, for the purposes in Section 4, and disclosed them to the recipients in Section 5. [Counsel to confirm whether dealer disclosures are a "sale" and state "sold or shared in the past 12 months: [yes/no]".] We do not knowingly sell or share the information of consumers under 16. California "Shine the Light": we do not share personal information with third parties for their own direct marketing unless you direct us to contact a dealer. [Confirm.]
The Site is meant for adults shopping for RVs. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 (or under 16 where state law requires). If you believe a child has given us information, contact us and we will delete it.
We will post any changes here and update the date above. If we make a material change to how we use or share information already collected, we will ask for your consent where the law requires.
[Company legal name]
[Street address], [City], Ohio [ZIP]
Email: [privacy contact email]
Phone: [phone]